Service Disruptions

Keep up to date on this page with service disruptions and changes across Inspire. Due to the ongoing pandemic we may experience more staff shortages than normal which could result in library closures, reduced hours or course/event cancellations. Always check library opening times before you visit as they continue to change as we return to pre-covid service. 

Current Service Disruptions

Mobile Library Cancellation - Wednesday 25 May, Thursday 26 May

Due to unforeseen circumstances, unfortunately the following Mobile Library routes have been cancelled;

West Route 4 on Wednesday 25 May (Bestwood, Hucknall, Kirkby-in-Ashfield, Linby, Papplewick, Ravenshead).
West Route 6 on Thursday 26 May (Harlow Wood, Mansfield, Annesley, Bestwood, Newstead, Papplewick).

We apologise for the inconvenience.

New Public PC Installation dates - Throughout May and June 2022

We are updating the Public PCs in our libraries and at Nottinghamshire Archives. We will be installing the new PCs throughout May and June - please see the list below of when PCs will not be available to the public:

View the dates and libraries on the following link: PC Installation Dates

Bank Holiday Closure of Inspire Libraries and Ask Inspire - Thursday 2 and Friday 3 June

All Nottinghamshire Libraries and Ask Inspire are CLOSED on Thursday 2nd and Friday 3rd June for the Spring and Jubilee Bank Holiday. All libraries and Ask Inspire will resume their usual opening times from Saturday 4 June.

Press Reader will no longer work on Internet Explorer as of July 31 2022

MS Internet Explorer will be retired on June 15, 2022 by Microsoft. For this reason, PressReader will stop support for Explorer on July 31, 2022.

We want you to get the best experience, so please make sure you're accessing PressReader with the latest version of the following browsers:

- Microsoft Edge

- Firefox

- Google Chrome

- Safari

Removal of remaining covid-19 restrictions

Following the removal of the remaining covid-19 restrictions we have updated our guidance. However we continue to follow voluntary safer behaviours to keep our customers and staff safe. 

There's more information on the government's website.

Ancestry Access

We hope you have enjoyed almost 2 years of free access to Ancestry at home during the pandemic. This was provided to public libraries to give customers enhanced remote access during library closures and government restrictions. From 4 January 2022 free access will only be available in libraries and Nottinghamshire Archives using your library card number and PIN. You can join the library here. Contact Ask Inspire if you have any queries on 01623 677 200. More information and access to Ancestry (library edition) can be found here.

Tuxford Library is now a mobile library service

Beginning Monday 26 July, Tuxford became a mobile library service. Read about Tuxford routes and information.

Change to Audiobook/eMagazines service - issue with Libby app is now fixed

Apologies to our customers who have been trying to access our new service. The issue has been resolved with our supplier. 

Find out more about the switch to Libby

Audiobooks previously available through RBdigital have moved to the library’s OverDrive service and available through the Libby app. OverDrive, the leading digital reading platform for libraries worldwide and creator of the Libby app, recently acquired RBdigital. Ebooks checked out in the RBdigital app will be available through the remainder of the lending period, so readers can finish the title without disruption. Holds will not be moved, but library patrons may export their Transaction History from the RBdigital app then borrow or place holds on those titles again in Libby. 

You can still use our BorrowBox and Ulverscroft service for eAudio books and PressReader for eNewspapers and eMagazines - click here to visit the eReading page and find links to these alternative services.

Website Issues

You may experience a web page layout error which obstructs fields from view when inputting your password details to renew your account login; if your browser displays such a layout error, please contact the Ask Inspire team on 01623 677 200 who will assist you with your password and/or book renewal.

ASK Inspire