Service Disruptions

Retford Library closing at 5PM - Monday 2 August 

Retford Library will be closing an hour earlier today, at 5PM. Opening hours for the rest of the week are unchanged.

Issues with network access - Monday 2 August

We're currently experiencing issues with the network across our libraries. We're unable to access the internet, and photocopying services are being affected too. You're still able to borrow books, but our public PCs are temporarily unavailable.

We've got IT working on it, and we'll let you know as soon as the problem is fixed. Sorry for any inconvenience.

If you had a PC booked today, please get in touch with us before you visit by calling Ask Inspire on 01623 677 200.

Updates to our Services from 19 July 

 As a result of the change in government guidance from 19 July, we are updating the way we operate our services.  Your safety is our priority so we will continue to have measures in place to protect you in our buildings, including ensuring good ventilation and maintaining regular cleaning. There are a few ways you can help us keep you and our staff safe:  

• Choose to wear a face covering 
• Use the hand sanitiser provided upon entry  
• Refrain from visiting if you have symptoms of Coronavirus  
• Respect others’ space  

Click & Collect will remain in static libraries. Mobile libraries will return to a regular browsing service. 

As restrictions ease, we are pleased to be moving towards a fuller pattern of opening times and service delivery, with many libraries having now extended their hours. Please checking opening times before visiting us as well as follow us on social media (@NottsLibraries on Facebook and Twitter) for the latest updates, including any local service disruption. If you’re visiting us to access PCs, we recommend booking in advance to avoid disappointment.

Nottinghamshire Archives will be returning to a full service from Tuesday 20 July. It will no longer be necessary to book an appointment before visiting. Visit their webpage for full details and opening times.  

More details can be found in our news article. 

Ask Inspire:

Email: ask@inspireculture.org.uk

Phone: 01623 677 200

Archives 

Email: archives@inspireculture.org.uk

Phone: 0115 958 1634

Education Library Service 

Email: elsg@inspireculture.org.uk

Phone: 0115 804 4499

Temporary entrance at Dukeries Library 

Due to building work, we are currently using a temporary door to allow customers access to the library. Although there is a ramp, please note it may be difficult to access the library in a wheelchair.  The toilets will also be unavailable. 

This arrangement will be in place until Wednesday 28th July.

Tuxford Library is moving to a mobile library service

Beginning Monday 26 July, Tuxford will be moving to a mobile library service. Read more here.

Mobile Library Schedule Changes

There will be a couple of changes to the upcoming mobile library schedule:

• West Route 4 - Linby-Papplewick - no visit Tuesday 21 June (next visit Monday 19 July)
• West Route 6 - Bestwood-Newstead-Annesley - no visit Friday 24 June (next visit Thursday 22 July
• West 5 Route - Trowell-Strelley Village - moved to Tuesday 28 June (instead of Monday 27 June)
• West 9 Route - Cossall – Awsworth - moved to Tuesday 6 July (instead of Friday 9 July)
• West 13 Route - Mansfield - moved to Wednesday 21 July (instead of Thursday 15 July)

All other routes remain the same. You can find the full schedule of mobile library visits here.

Change to Audiobook/eMagazines service - issue with Libby app is now fixed

Apologies to our customers who have been trying to access our new service. The issue has been resolved with our supplier. 

Find out more about the switch to Libby. 

Audiobooks previously available through RBdigital have moved to the library’s OverDrive service and available through the Libby app. OverDrive, the leading digital reading platform for libraries worldwide and creator of the Libby app, recently acquired RBdigital. Ebooks checked out in the RBdigital app will be available through the remainder of the lending period, so readers can finish the title without disruption. Holds will not be moved, but library patrons may export their Transaction History from the RBdigital app then borrow or place holds on those titles again in Libby. 

You can still use our BorrowBox and Ulverscroft service for eAudio books and PressReader for eNewspapers and eMagazines - click here to visit the eReading page and find links to these alternative services.

Website Issues

You may experience a web page layout error which obstructs fields from view when inputting your password details to renew your account login; if your browser displays such a layout error, please contact the Ask Inspire team on 01623 677 200 who will assist you with your password and/or book renewal.