Inspire Accessibility Statement (post-audit)

This website is run by Inspire Culture, Learning and Libraries. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

How accessible this website is

We know some parts of this website aren’t fully accessible at the moment.

We have had our website audited by external accessibility specialists, HeX Productions in order to give our users an understanding of where they may experience issues.

We now have a full understanding of our accessibility compliance. Our website agency Rock, Kitchen, Harris are making changes to improve our accessibility. Inspire staff are being trained and making changes to the website to meet accessibility compliance. 

We have also undertaken an audit of the following sub-websites and work is also underway to address accessibility;

What to do if you can’t access parts of this website

If you need any information on this website in a different format, you can contact us:

call us: 01623 677 200

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We have had our website audited and are in the process of working on accessibility improvements and appreciate that access for people is a priority.

If you find any issues, please contact us

call us: 01623 677 200

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making our website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.

As part of this commitment we are undergoing a full review of the website. Our level of compliance will be detailed here once the accessibility audit and improvements are completed.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The Public Sector Body Accessibility Regulations 2018 do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions, live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Third party sites

Our website links to some third party sites which are not currently required by law to comply with The Public Sector Body Accessibility Regulations 2018 as they are not Public Sector bodies. We have outlined below how we can help you access this content in an accessible way;

Pinterest - Contact us to request Recommended Reads in an accessible PDF format.

Inspire Community Makers - we are working with the providers of this website, TickBox Marketing to address the accessibility of this website.

What we’re doing to improve accessibility

Firstly, as mentioned above, our website has undergone a full audit. This used automated assessment tools, having it reviewed by accessibility specialists, and being assessed whilst using assistive technology (such as screen readers, voice navigation and keyboard navigation).

We are now working on making accessibility improvements to make our website accessible.

This statement was initially prepared on 18 September 2020. This was updated on 21 April 2021.  It will be reviewed again as work is undertaken and completed. 

This Accessibility Statement was produced by HeX Productions

Contact details:

Contact: Communications and Marketing


Telephone (Ask Inspire): 01623 677 200 

Address: Inspire Culture, Learning and Libraries, Glaisdale Parkway, Nottingham, NG8 4GP