Service Disruptions (inc Coronavirus impact)

Coronavirus impact on our services

We are now busy planning to reopen Libraries and Archives from 6 July. For more information click here. .

  • Click here for the most up to date public information on Coronavirus.
  • Click here to access Inspire resources online.

ASK Inspire

BANK HOLIDAY

Due to the Bank Holiday on Monday 25 May, Ask Inspire will be closed, reopening on Tuesday 26 May at 9am.

Our current opening hours for the ASK Inspire team are 9am - 6pm Monday to Friday and 9am - 4pm Saturday. Please visit our FAQ's page, cal 01623 677 200 or email ask@inspireculture.org.uk. Thank you for your patience at this time.


Event cancellation

Due to the ongoing pandemic and latest government guidance we have made the decision to cancel all Inspire events up to the end of June.

REFUNDS

·     Ticket holders who booked online via Eventbrite will receive notification of a full refund. Ticket holders who booked with Ask Inspire or in a library and who left contact details will be contacted about their refund.  These ticket holders will not need to contact us or venues directly.

·     If you are a ticket holder who did not leave us any contact details, please contact Ask Inspire about your refund, preferably by email to help us manage the extra volume of enquiries at this time. Email ask@inspireculture.org.uk. Call us on 01623 677 200 only if you are unable to contact us by email.

·      Due to the number of events involved it will take some time to process these refund transactions, as we will not be able to process cheques during the current government directed 'stay at home period'. 

Please bear with us during this busy time, or if you are due a refund by cheque but wish to donate your ticket money to Inspire as a charitable organisation that would be greatly appreciated - just let our Ask Inspire team know. Thank you for your support and patience.

Website Issues

You may experience a web page layout error which obstructs fields from view when inputting your password details to renew your account login; if your browser displays such a layout error, please contact the Ask Inspire team on 01623 677 200 who will assist you with your password and/or book renewal.