How to write and send emails (Level 2) - Mansfield Central Library - Adult Learning

This course is aimed at adults who would like to feel more confident using email and Microsoft Outlook. It offers a friendly, hands-on approach and is suitable for anyone looking to improve their digital skills step by step.
This course will help you to use Outlook to manage and send emails clearly, professionally and securely.

By the end of the course, you will be able to:

• Be able to create, send, receive and reply to emails accurately using appropriate language and attachments.

• Be able to organise emails using folders, flags and basic rules to manage information effectively.

• Be able to use Outlook tools such as contacts, calendars and settings to communicate professionally and meet requirements

Entry requirements:
You should have basic computer skills such as using a mouse and keyboard. You should have some experience of using email.
You do not need to have your own computer; there are laptops you can borrow.
This is an official Level 2 qualification that you will create work for throughout the course, and you will receive a certificate.
If you do not wish to apply for the qualification, you can just take the course to learn new skills.

What to bring:
Please bring a notebook and pen if you wish to take notes and any logon details you have for your email accounts. Laptops will be provided; you do not need your own device.

Funding and Fees

If you receive certain benefits, you may be able to take the course for free.
If money is stopping you from enrolling, please visit our funding page to see what help is available.

Living in England

To book and join one of our courses, you must live in England permanently and either:

• Live inside the East Midlands Combined County Authority (EMCCA) area (Nottinghamshire or Derbyshire)

or

• Live outside the devolved areas listed below

You cannot enrol if you live in these devolved areas:

• Greater Manchester Combined Authority (GMCA)

• Liverpool City Region Combined Authority

• North East Combined Authority

• South Yorkshire Mayoral Combined Authority

• Tees Valley Combined Authority

• West Midlands Combined Authority

• West of England Combined Authority

• West Yorkshire Combined Authority

• Cambridgeshire & Peterborough Combined Authority

• York and North Yorkshire Combined Authority

• Hull and East Yorkshire

• Greater Lincolnshire

• Devon and Torbay Combined County Authority

• Cornwall Council

• Lancashire Combined County Authority

• Buckinghamshire Council

Residency Requirements (Additional Information)

If you live in the UK on a visa, we’ll need evidence of your visa to confirm funding. You can upload this when applying, and you’ll need to complete a short questionnaire.

Some exceptions include:

• Your visa must last until after your course ends.

• Asylum seekers must have lived in the UK for at least 6 months while their claim is being processed.

• You are supported by your local authority under Section 23C or 23CA of the Children Act 1989, or under the Care Act 2014.

Anyone who does not meet the funding criteria would need to pay full course fees.