Information, Advice and Guidance (IAG) - Level 3 Certificate - Online Courses - Adult Learning

About this course

This qualification is a practical opportunity to gain a level 3 Certificate in Information, Advice or Guidance. It is appropriate for anyone currently working in all advice and guidance settings. You might be involved in providing advice and guidance directly to clients, reporting to line management as well as associated services. You may also supervise and support other staff members.

You may have already completed the NOCN Level 2 Certificate in Information, Advice or Guidance, or have completed another qualification at Level 2 in a relevant occupational sector and want to develop your knowledge and skills further. If this is the case, your level 2 units can be mapped into the level 3, where applicable.

You may deliver information, advice, or guidance at level 3 standard and want professional recognition for the work that you do or are Personal Advisors in the Welfare to Work sector who may need to develop their skills in providing personalised support.

Entry requirements for this qualification require all learners to demonstrate that they have an active caseload and can demonstrate clear Information, advice or guidance processes and procedures in their daily role. This will be essential when you refer to ‘live’ working examples, within the 2 cases studies you are required to submit, as well as completing a practical guidance session, for the performance evidence requirements.

The active case load will also be useful to draw examples from when completing the range of knowledge questions within each unit.

To complete the Level 3 NVQ Certificate in Advice and Guidance all learners must achieve 24 credits in total. (7 units)

9 credits from the 2 mandatory units which are:

1) Applying skills for Information, Advice or Guidance and Information

2) Advice or Guidance – Principles and Practice.

15 credits from the optional units available. These are:

3) Information, Advice or Guidance Work with groups,

4) Operating within Networks to support Information, Advice or Guidance.

5) Providing Information to clients

6) Reflect on own practice in Information, Advice or Guidance

7) Referral in Information, Advice or Guidance practice,

8) Working within Information, Advice or Guidance Operational Standards and Frameworks.

The demands and nature of the qualification and the assessment requirements are such that learners need to have literacy skills which are at least at Level 2 of the National Standards in Adult Literacy. To meet this requirement, learners may achieve Functional Skills at Level 2 in English which aligns with the Level 2 Adult Literacy Standards. This level is required in all three skill areas of literacy.

IT skills would also be beneficial and be familiar with word processing. This is essential to help you complete the 2 case studies, knowledge requirements and additional evidence, as well as using Microsoft Teams for online sessions. Once you have gained this qualification, it allows you to consider progression onto

You will need to have paper, pens, highlighters, and any support materials to help you complete the written/ typed work each week. A laptop is also essential to gain maximum benefit from the online sessions and completing work on Word documents.

On completion of the course learners may progress to Level 4 NVQ in Information, Advice or Guidance, or related courses such as Coaching and Mentoring, Counselling skills, community development and working within voluntary organisations.

Suggested Reading for the course: they are identified for reference only.

• PARRSLOE, E/ LEEDHAM, M. (2009) 2nd Edition Coaching and Mentoring, MPG Books Ltd.

• ROWSON, P. (2005) Communicating with confidence, RPM Reprographics Ltd.

• SHERRIGNTON, T. (2022) TEACHING WALKTHRUs, John Catt Educational Ltd.

• TURNBULL, J. (2009) Coaching for Learning, Continuum.

• WHITMORE, J. (2017) 5th Edition. Coaching for Performance, CPI Group (UK) Ltd.

Booking your place and fee information

Funding and Fees

If you receive certain benefits, you may be able to take the course for free.
If money is stopping you from enrolling, please visit our funding page to see what help is available.

Living in England

To book and join one of our courses, you must live in England permanently and either:

• Live inside the East Midlands Combined County Authority (EMCCA) area (Nottinghamshire or Derbyshire)

or

• Live outside the devolved areas listed below

You cannot enrol if you live in these devolved areas:

• Greater Manchester Combined Authority (GMCA)

• Liverpool City Region Combined Authority

• Greater London Authority

• North East Combined Authority

• South Yorkshire Mayoral Combined Authority

• Tees Valley Combined Authority

• West Midlands Combined Authority

• West of England Combined Authority

• West Yorkshire Combined Authority

• Cambridgeshire & Peterborough Combined Authority

• York and North Yorkshire Combined Authority

• Hull and East Yorkshire

• Greater Lincolnshire

• Devon and Torbay Combined County Authority

• Cornwall Council

• Lancashire Combined County Authority

• Buckinghamshire

• Warwickshire

• Surrey

Residency Requirements (Additional Information)

If you live in the UK on a visa, we’ll need evidence of your visa to confirm funding. You can upload this when applying, and you’ll need to complete a short questionnaire.

Some exceptions include:

• Your visa must last until after your course ends.

• Asylum seekers must have lived in the UK for at least 6 months while their claim is being processed.

• You are supported by your local authority under Section 23C or 23CA of the Children Act 1989, or under the Care Act 2014.

Anyone who does not meet the funding criteria would need to pay full course fees.