Learning & Skills
CANCELLED - Felting - A Spring Bloom - Arnold Library - Community Learning
We're always looking to improve your experience. Please send us your feedback.
On this course you will learn what makes good and bad customer service.
In this unit the learner will understand the consequences of good and poor customer service skills and their role when dealing with complaints from customers. Learners can develop a more ‘hands on’ approach to their learning and gain practical skills, knowledge and understanding in their chosen vocational area.
The course is intended to be accessible to a wide range of learners of all abilities. No previous qualifications or experience is necessary.
Upon completion, you can progress to another unit in the Exploring Occupational Studies unit.
Beeston Library - 25 February - 31 March 2020 | Tuesdays, 9.30am - 2.30pm
1) FREE - if you earn less than £16,009.50 or are on a means-tested benefit.
2) PAYMENT HELP AVAILABLE - if you earn more than £16,009.50 but are on a low-income, we might be able to help pay part or all of your course fees. Email: email@example.com for an application form or if you have any questions.
3) CO-FUNDED - if you are on a higher-income, the government will pay approximately half of your course fees. The cost to you will be £60.75
For more information, do not hesitate to contact us on 01623 677 200 or email firstname.lastname@example.org.
We’d love you to join us! By becoming a member of Inspire you will be able to have your say on how the society works and develops.
Not a member yet? Sign up