Family theatre booking information

Below we've tried to answer some of your most frequently asked questions when booking tickets to our family theatre productions. If there's anything we've not covered below please give our ASK Inspire team a call on 01623 677 200.

You can buy tickets online via Eventbrite - see .

You can also purchase tickets by telephone, calling our ASK Inspire team on 01623 677 200 or in person at your local library.

Refunds in most instances will only be offered in the event the performance is cancelled.

Covid 19 refunds: If you or anyone you live with displays symptoms associated with Covid-19, or if you are required to self-isolate following Government guidance, please do not visit the library for a performance. Under these circumstances, you will be entitled to a refund. Contact to request.

Concessions are available for library members. Please bring your library card with you on the day of the performance with your ticket.

No, when you book with us you will be asked for your name and contact telephone/email. This will enable us to keep you informed of any changes to the performance. It will also ensure we have an up to date guest list which means you can be admitted even if you forget your printed tickets on the day. You can also show your ticket on your phone/device.

There is no allocated seating at any of the library venues.

For our performance of Seasons, audiences are seated in tented pods. Each pod accommodates up to 6 people from the same booking.

Performances of Mavis Sparkle and the Princess and the Pea in the autumn will there will be a mixture of seating available on the floor (with cushions available) and on chairs.

It is likely the performance area will be available to take your seats approximately 10-15 minutes before the performance.

When a performance takes place at a library at a time when it is usually closed to the public – you can expect the doors to be opened around 15 minutes before the performance time.

Our family theatre performances are generally aimed to be enjoyed by children from ages 5+ so the content may not hold the attention of a much younger child. We do not want this to be a barrier for families attending so please discuss with the library if you need more information.

Babes in arms are welcome. For our performances of Seasons, please do account for any infants as part of your group of 6. For our other available performances, there is no charge and no ticket required for children aged 18 months and under.

We work hard to make all our performances a welcoming, relaxed and friendly experience for the whole family.

Most performances take place in the children’s library or a meeting room space, library staff will be happy to explain where a show will take place in your library.

Often, children can sit on cushions on the floor, to give them the best possible view of the action. Chairs are available for adults. But, you and your child are free to decide what will work best for you.

Seating arrangements vary depending on the nature of the show and the available space.

There is always space for a child to move away from the main show if for any reason they need a break from the action, with library staff on hand to assist if needed.